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Know Before You Go

Hololani - Maui, Hawaii

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Emergency Info
Current Mandates

Starting September 15th, 2021, customers of restaurants, food establishments, gyms, fitness centers and other high-risk businesses will be required to show proof of full vaccination in order to enter the establishment.  Non-vaccinated may be served in outdoor seating or take out.  Children under 12 years old are exempt.

Effective July 8, the State of Hawaii will eliminate its pre-travel testing/quarantine requirement for domestic travelers to Hawaii who have been fully vaccinated in the United States. Travelers to Hawaii must upload their CDC issued vaccination record card to the state’s Safe Travels Program website and have that card with them upon arrival in the State of Hawaii.

Travelers who are NOT vaccinated or not fully vaccinated at the time of travel, are still required to upload their negative test result to the Safe Travels system PRIOR to departure. As an alternative to uploading, travelers may bring a hard copy of their negative test result with them before boarding their flight.

Current state and local mandates do not allow guests to quarantine at any VI resort locations. Guests needing to quarantine must do so at an approved hotel (at their own cost).

For more information about the travel requirements, please visit https://hawaiitourismauthority.org.  

Starting 1/19/21 - travelers into Maui County are required to download the AlohaSafe Alert contact tracing app or have the Google app exposure notification from their home state active on their phone or enable their exposure notification setting on their mobile device and present it to the screeners at the airport.  For more information visit AlohaSafeAlert.org.

Renovation/Construction Projects

The Hololani units will be closed April 24 to May 8, 2022 for carpet replacement.

Travel Info

Resort Info
No Beach Access

There is currently NO beach access at Hololani due to severe shoreline erosion.

Pool Towels

Pool towels can be checked-out at the VI check-in office located at the Valley Isle Resort.

Air Conditioning: The units do not have air conditioning, but are equipped with ceiling fans.

Check-in:  The check-in office for Hololani is at the Valley Isle Resort.  For after-hours check-in, please call (800) 262-4048 for instructions.

Internet access is available in each condominium.

Limited privacy: One bedroom is separated from the living room with a sliding screen.

Parking:  One (1) parking stall per unit.  Exceptions cannot be made.  All vehicles not parked legally may be towed at the Guests' expense.

VI Staff:  There are no VI personnel onsite; concerns should be directed to the VI staff located at the Valley Isle resort.

Resort Activities

Resort activities and fees are subject to change at any time due to weather conditions, group sizes, interest and/or season. See resort for times and availability at check-in.

Fees/Taxes

Fines: The following fines will be assessed for non-compliance.

Over-occupancy Policy: $50.00 per person, per night. Occupancy limits apply to all ages including infants.

No Pet Policy: $350.00. Pets are not allowed at VI Resorts.

No Smoking Policy: $350.00. Smoking and vaping (tobacco or Cannabis) are not allowed in rooms, on decks, lanais or patio.

Late Check-Out Policy: $25.00. Charged every half hour after check-out time of 11:00am.

 

Fees

Accommodations/Lodging Tax:  As required by state and local regulations, this nightly tax rate is based on condominium size and season.

You can preview the taxes and other reservation cost by clicking on the ‘What will your stay cost in points and dollars?’ found above the resort point chart, or on the resort Availability page by using the link to the ‘Cost Calculator’.

After-hours lock out fee: $50.00 

Room key replacement fee: $2.00 

After-hours safe lock out fee: $200.00 

Lost or damaged pool towels fee: $15.00 

Fax: $1.00 per page to send, $.50 per page to receive

Crib/rollway rental: $5.00 per night