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Torres Mazatlan - Mazatlan, Sinaloa

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Emergency Info

(None)

Renovation/Construction Projects
Tower B Elevator Replacement

The VIOA Board has approved the replacement of the elevator car for Tower B, where half of the Family one (1) bedroom and Family two (2) bedroom units are located. The work is scheduled from April 29, 2019 to June 17, 2019. To lower the impact of the project on your vacation, the top three (3) floors out of five (5) in Tower B will remain vacant.  We anticipate noise, dust and construction crews in the building. 

All amenities including the swimming pool, Jacuzzi, restaurant, bar, tour desk and scheduled activities will continue to be available for your enjoyment.

Tower C Elevator Replacement

Pending the VIOA Board’s approval the elevator car for Tower C, where half of the one (1) bedroom, two (2) bedroom units and Penthouses are located will be replaced. The work is scheduled from August 26, 2019 to October 15, 2019. To lower the impact of the project on your vacation, the top four (4) floors out of six (6) in Tower C will remain vacant.  We anticipate noise, dust and construction crews in the building. 

Travel Info

Travel Advisory:  For current information regarding the Travel Warning issued by the United States Department of State for those traveling to northern Mexico and consulate contact information, visit: https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories/mexico-travel-advisory.html.  
The Mexico Tourism Board offers the following statement regarding safety in the tourist areas - https://www.travelpulse.com/news/impacting-travel/state-department-confirms-mexican-tourism-safety.html

Proof of Citizenship: Travel to and from the USA, Mexico and Canada via air, rail or cruise will require a valid passport. For requirements regarding citizens of other countries, please call your local Mexican Consulate.

Minor Children Traveling to Mexico:  Single parents or passengers traveling with children under 18 years of age must have a notarized letter of permission from both parents allowing the child to enter Mexico.

Ground Transportation: You may reserve and pre-pay your ground transportation between the Mazatlan airport and Torres Mazatlan. Please provide your contact information to reserve your transfer (must be a minimum of three days prior to your arrival), and a VI representative will contact you shortly. For questions or to schedule your pick-up, please call 1.800.755.3175. Please remember to provide your contact information to reserve your transfer.

Resort Info

WIFI Access – Complimentary WIFI is available in your condominium, with a router installed in each unit for better coverage. To access the WIFI you will need to use a password that will be provided by the Front desk at check-in.  Please note –the WIFI password will work for up to 3 devices in a one bedroom unit, 4 in a two bedroom and 8 in a Penthouse.

EZ Access Units are located on the ground floors in the C and D buildings and do not have ocean views.

Grocery Store:  There is a convenience store located at the resort. You may request groceries online in advance.

Tourist Activities:  Torres Mazatlan has found the best and safest tours and activities to make your vacation a truly memorable experience. Our concierge will be glad to answer your questions and then confirm your tour or activity.

Air Conditioning:  Units are equipped with central air conditioning that is seasonal from mid-May to mid-November.

Resort Activities

*Resort activities and fees are subject to change at any time due to weather conditions, group sizes, interest and/or season. See resort for times and availability at check-in.

Fees may apply.

Water Aerobics

Art Class

Coloring Contest

Darts Tournament

Find the Iguanas

Bingo-Loteria

Super Bingo

Welcome Cacktail

City Tour

Spanish Classes

Flying Sandal Contest

Donut Eating Contest

Let´s Dance

Watermelon Eating Contest

Fruit Hunting

Gunny Sack Race

Movie Night

Drawing Contest

Pastry Class

Football Soccer Game

Tequila Water Volleyball

Mexican Lottery

Beach Volleyball

Swimming Race

Play-Dough Modeling Clay Contest

Broom Toss

Table Games

Easy Stretching

Karaoke
Fees/Taxes

Fines: The following fines will be assessed for non-compliance.

Over-occupancy policy: $50.00 per person, per night. Occupancy limits apply to all ages including infants.

No pet policy: $350.00. Pets are not allowed at VI Resorts. 

No smoking policy: $350.00. Smoking is not allowed in rooms, decks, lanais or patios.

Late check-out policy: $25.00. Charged every half hour after check-out time of 11:00am.

Accommodations/Lodging Tax:  As required by state and local regulations, this nightly tax rate is based on condominium size and season.

You can preview the taxes and other reservation cost by clicking on the ‘What will your stay cost in points and dollars?’ found above the resort point chart, or on the resort Availability page by using the link to the ‘Cost Calculator’

Currency Exchange:  September 14, 2010, the amount of foreign money that can be exchanged for pesos is no more than US$1,500.00 per month and US 300.00 in a single transaction. Most establishments require official identification (passport) when exchanging US dollars for pesos (including VI Resorts).  The measure DOES NOT AFFECT purchases made with credit/debit cards or the amount of cash withdrawn from an ATM machine. 

Traveler’s Checks: October 2014, due to the diminishing use and the cost of processing, Travelers checks will not be accepted for payment or currency exchange.  Credit cards and debit cards can be used for payment or currency exchange. 

25 pesos lost or damaged keys fee

$25.00 (USD) unreturned pool towels fee

Long distance calls- based on local rates.

$95.00 (USD) unreturned locks fee.